Paxport acquires Multicom, aiming to take the travel experience to the next level

Stockholm January 26, 2016. Representatives from Paxport and Multicom have announced that Paxport has acquired Multicom as of January 25, 2016.

Paxport is a leading partner for airlines and travel resellers in ancillary merchandising and passenger management, while Multicom is one of the most established and well respected suppliers of online travel software and travel technology solutions for the global travel industry.

The merger will double Paxport’s size and allow its services to access the booking stage, a vital complement to the post-booking user experience provided today, and the ability to offer fast-to-market, plug and play services. Acquiring strategic competence, adding new products and reaching a larger customer base is part of Paxport’s aggressive strategy to grow and differentiate by providing outstanding travel merchandising solutions. The new company will have around 100 employees and be headquartered in Stockholm, Sweden, Paxport’s base today. Multicom will remain located in Bristol, UK.

“We are very excited about bringing the two companies together. There are great synergies and we believe the timing is perfect”, says Tony Barker, CEO of Paxport. “Together, we will bring the traveller experience to an entirely new level by aggregating and merchandising flights, hotels and other travel enhancing services in the different channels preferred and used by travelers. The combined knowledge and technology of the companies will help us become the leading provider in this field.”

Paxport is an IATA NDC Strategic Partner and a travel retail technology provider, enabling airlines and travel resellers to grow their ancillary revenues by providing a world-class travel experience for their passengers. Paxport delivers turnkey solutions and operational services that allow flight and non-flight services to be sold dynamically at the right time and place. Paxport’s key retail marketing services include outsourced, client branded web shops, email and SMS marketing, and ecommerce management. Using best practice merchandising techniques through the passenger’s entire journey ensures significantly increased ancillary services conversion rates and revenues. Paxport serves airlines and travel resellers in Europe and connects with airline inventories, GDS providers, DCS systems, third party service providers and airports around the world. Founded in 1994, Paxport is owned by Tony Barker and InnovationsKapital.

Multicom has been enhancing travel businesses since 1991 with powerful technology solutions innovated to address the evolving needs of the travel industry. Multicom’s robust network of connected travel companies includes over 10,000 travel agents and top tour operators, making it the most cost efficient and broad distribution network for companies looking to distribute their products to the trade. The flagship product, FindandBook, is the market leading search and booking system, used by many of the world’s leading travel companies. Among others, Multicom’s product portfolio also includes websites enabling travel agents to reach their customers. Their MultiCommerce service is an industry leading aggregator of virtual payment solutions.


Contact persons

Tony Barker, CEO, Paxport

Chris Nourse, Head of Business Delivery and Operations UK, Multicom

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